Legal & Compliance
Privacy Policy
Last updated: April 2026
Your privacy matters to us. Bridging Worlds OT is committed to protecting the personal information of the families and children we serve. Please read this policy carefully — it explains what we collect, how we use it, and your rights.
Contents
Who We Are
Bridging Worlds OT ("we," "us," or "our") is a pediatric occupational therapy practice based in New Jersey. We provide occupational therapy, DIR/Floortime therapy, and parent coaching services to children and families.
This Privacy Policy applies to information collected through our website located at www.bridgingworldsotdir.com, as well as any related communications, intake forms, and consultation requests (collectively, the "Services").
By using our Services or submitting information to us, you agree to the practices described in this Policy. If you do not agree, please do not submit personal information to us or use the website.
Information We Collect
Information You Provide Directly
We collect information when you contact us, submit an inquiry, request a consultation, or fill out any intake or intake-related form. This may include:
Parent or guardian name, email address, and phone number
Home address — collected solely for the purpose of scheduling and conducting in-home therapy sessions. This information is never shared beyond what is necessary to provide that service.
Child's name, date of birth, and general developmental concerns
Insurance information (where applicable)
Any information you voluntarily share in messages, emails, or forms
Information Collected Automatically
When you visit our website, certain technical information may be automatically collected, including:
IP address and general geographic location
Browser type and device information
Pages visited and time spent on the site
Referring website URLs
Information from Third Parties
If you contact us through a third-party platform (such as social media or a scheduling tool), we may receive information you have provided to that platform in connection with your inquiry.
How We Use Your Information
Bridging Worlds OT does not sell, rent, or trade your personal information to third parties. We use the information we collect solely to:
Respond to consultation requests and general inquiries
Schedule and manage therapy appointments
Provide and improve our therapy services
Communicate important updates about your child's care or our services
Send informational or scheduling reminders (with your consent)
Comply with applicable legal and professional obligations
Protect the security and integrity of our website and Services
Who We Share Your Information With
We do not share your personal information with third parties except in the following limited circumstances:
| Recipient | Purpose | Examples |
|---|---|---|
| Service Providers | Operating and maintaining the website and scheduling tools | Website hosting (Squarespace), email delivery, scheduling software |
| Healthcare Providers | Coordinating care with your child's other providers (with your consent) | Pediatricians, school-based teams, specialists |
| Insurance & Billing | Processing insurance claims or billing (where applicable) | Insurance carriers, billing service providers |
| Legal Authorities | When required by law or to protect rights and safety | Court orders, regulatory compliance, mandatory reporting obligations |
All service providers we work with are required to handle your information securely and only for the purposes we specify.
Children's Privacy (COPPA)
We are deeply committed to protecting the privacy of children. Our Services are directed at parents and guardians — not directly at children. We do not knowingly collect personal information directly from children under the age of 13 without verifiable parental consent.
In accordance with the Children's Online Privacy Protection Act (COPPA):
All information about a child must be submitted by a parent or legal guardian
We will not contact a child directly without the explicit consent of their parent or guardian
Parents may request to review, update, or delete any information we have collected about their child by contacting us at the details in Section 14
If you believe we have inadvertently collected personal information from or about a child without appropriate consent, please contact us immediately and we will promptly delete it.
Health Information & Privacy Practices
Bridging Worlds OT is a private-pay, in-home therapy practice and does not submit electronic claims to insurance carriers. As such, we may not meet the technical definition of a "covered entity" under the Health Insurance Portability and Accountability Act (HIPAA). However, we voluntarily follow HIPAA-aligned best practices because protecting the health and personal information of the children and families we serve is a core value — not just a legal obligation.
Health information gathered in the course of providing therapy services — including session notes, observations, and progress updates — is treated with the highest level of discretion. We will never post, share, or publicly reference any information about a client's child or family.
All electronic communications containing sensitive information are conducted over secure channels
Client records are stored securely and accessed only by authorized personnel
Home addresses collected for in-home service delivery are never used for any purpose beyond scheduling and conducting sessions
We comply with all applicable New Jersey state healthcare privacy regulations
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience. These may include:
Essential cookies — required for the website to function properly (e.g., session cookies)
Analytics cookies — help us understand how visitors use the site (e.g., Google Analytics). These collect anonymized data only.
Functional cookies — remember your preferences to improve your experience
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the site.
We do not use cookies to build advertising profiles or sell data to advertising networks.
Do Not Track
Some browsers transmit "Do Not Track" signals. Our website does not currently respond to these signals, but we do not engage in cross-site behavioral tracking of our visitors.
How Long We Keep Your Information
We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. Specifically:
Inquiry / contact form submissions — retained until the inquiry is resolved or you request deletion
Active client records — retained for the duration of services and for a minimum of 7 years after the last date of service (or until a minor reaches age 18 plus 7 years), in accordance with New Jersey healthcare record retention requirements
Website analytics data — retained in anonymized/aggregated form for up to 26 months
When information is no longer required, we will securely delete or anonymize it.
Keeping Your Information Secure
We take the security of your information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or misuse. These include:
SSL/TLS encryption on all web pages where personal information is submitted
Secure, password-protected storage systems for client records
Limiting access to personal information to authorized staff only
Regular review of our data security practices
While we take every precaution, no method of electronic transmission or storage is 100% secure. We encourage you to contact us by phone for highly sensitive matters.
Your Rights & Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
Access — request a copy of the personal information we hold about you
Correction — request that we correct inaccurate or incomplete information
Deletion — request that we delete your personal information (subject to legal retention requirements)
Opt-out of communications — unsubscribe from any marketing or informational emails at any time
Parental rights — review, correct, or request deletion of information submitted about your child
To exercise any of these rights, please contact us using the details in Section 14. We will respond to all requests within 30 days.
New Jersey Privacy Rights
As a New Jersey-based practice, we comply with applicable New Jersey privacy laws, including the New Jersey Consumer Fraud Act and relevant healthcare privacy regulations.
New Jersey residents have the right to know what personal information we collect about them, to request corrections, and to request deletion where applicable. Please contact us as described in Section 14 to exercise these rights.
We do not discriminate against any individual for exercising their privacy rights.
Links to Other Sites
Our website may contain links to third-party websites (such as scheduling platforms, insurance portals, or resource sites). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.
The presence of a link does not constitute an endorsement of that site or its privacy practices.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the Services we offer. When we make changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this policy periodically. Continued use of our website or Services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us:
Bridging Worlds OT
Practice: Bridging Worlds OT, LLC
Location: Kearny, New Jersey
Email: info@bridgingworldsotdir.com
Website: www.bridgingworldsotdir.com
We aim to respond to all privacy-related inquiries within 5 business days.